One of the worst places I've lived, and I used to live at Imperial. The walls are so thin you can hear almost everything. We lived on the third floor and sometimes we'd hear loud music coming from the floors below us for days at a time. We always had noisy neighbors put beside us and next to us who would play loud music, leave their dogs to bark for hours, sometimes late into the night, or they'd yell and fight. And we were supposedly in the "quiet building", according to the office.
When we first moved in, the air conditioning went out for our entire building and it wasn't fixed for almost two months (just in time for summer, too!) We also put in a work order to have our kitchen counter fixed because it was buckling down and pulling away from the sink and after five years, it was still that way when we moved out, which was surprising because maintenance is usually pretty good at coming the same day an order was put in.
One of my main problems with living here was that it seemed like their own rules weren't being enforced, and there were a lot of them. People were supposed to keep their dogs on leashes and clean up after them, however it was a common occurrence that they wouldn't, to which my own dog and other members of my household were bombarded by bigger dogs. The office sent out letters to everyone that there was a "poop cam" being installed to catch the people not cleaning up after their animals, however I never saw any around the property and, needless to say, the dog sh*t piles kept happening, which smelled just lovely after the winter months and the snow started to melt. The office also threatened to blanket fine everyone, even those without animals, for these occurrences. Because of the lack of property cameras, there were also a few parking lot hit n runs.
And if you or anyone in your household has an aversion to smoke (cigarette or otherwise), don't even bother moving in because the smoke from apartments not even near yours will travel through the vents and into yours. As someone who's allergic to cigarette smoke, I went through countless inhalers and plenty of sore throats/breathing problems. The weed smell was also vomit inducing at times and the only thing we were told was to call the police. Which we did several times and, surprise surprise, nothing was done on the apartment's end.
Smaller annoyances included the refrigerator clicking at random times, the bath tub paint (who's bright idea was it to paint a bath tub?) peeling whenever I cleaned it, no screens on the windows (i found one in the dumpster of all places, otherwise i wouldn't have had one for my bedroom), and near constant trash, mud, and other debris in the hallways. The entryways always smelled of dog pee. Also, the communal washers smelled disgusting because, like their other rules that they didn't enforce, nobody left the doors open for ventilation after use. They also ripped holes into plenty of clothes and blankets. Save yourself a headache and just take them to a laundry mat that is actually maintained. Most of the equipment in the work out room is almost always busted or just not worth it. Buy a gym membership.
Some pros include: holiday parties that hardly anybody partakes in anyways and a pretty spacious walk-in closet in the master bedroom. So if those sound like your cup of tea, enough to ignore every other bad thing here, then this is the place for you! /sarcasm.
There's countless other things I could talk about but I feel this review is getting long. Just know, there are plenty of other things that made this place miserable, especially in the last two years we were there. Honestly, the only reason why I'm not giving this place a one star is because Kristie and Debbie, who worked in the office, were kind and did what they could when rent was late and didn't charge an outlandish amount of money in fees when Covid-19 hit. That deserves at least some recognition.
All in all, save yourself the trouble and find some other place that's better for the price. However, if you have no other options, just know that you get what you pay for.
